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Service&Terms

Home Service Service&Terms
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  • Q: AFTER-SALES
    A: 
    We have established a perfect after-sales service system including overseas service training and on-site technical guidance.
  • Q: STOCK
    A: 
    All products are not available in stock, including quality sample.
  • Q: ASSEMBLY
    A: 
    Complete built unit (CBU) mode unless specified. 
  • Q: MOQ
    A: 
    Ranges from 10-50 pieces depending on the difference category and model.
  • Q: CUSTOMIZATION
    A: 
    OEM customization is available as per your color and logo, our R&D and graphic design team support.
  • Q: SAMPLE
    A: 
    Support custom sample for quality approval, but sample surcharge will be requested and at your shipping cost.
  • Q: PAYMENT TERM
    A: 
    30% deposit, balance 70% before shipment or by irrevocable L/C at sight if better quantity orders.
  • Q: DELIVERY TIME
    A: 
    45-90 days after sample approval and deposit arrival depending on order quantity and parts supply chain status when off or peak season.
  • Q: SHIPMENT MODE
    A: 
    Full container load (FCL) by sea according to your designated forwarder. Our partner forwarder is available if request. 
  • Q: WARRANTY
    A: 
    Within 1 year after shipping date.We guarantee the products you received to be free from manufacturer defects.